You can easily do so via the contact form on our website or at stop@unisono.be.
There are two possible scenarios:
1. You no longer use music in your business
Let us know at least 1 month before your licence expires. Please note: your licence does not expire in any case until 31 December of the current calendar year and the invoice for the current year remains due in full.
Do you cancel your licence too late? Then we will automatically extend your licence by one year.
2. You cease your business activities
In this case, provide us with a document showing the exact date of termination. Possible proof of termination are:
• proof of transfer of the business;
• proof of termination of the rental agreement;
• entry in the Belgian Official Gazette;
• proof of VAT deregistration;
• proof from the Crossroads Bank for Enterprises.
If you permanently cease your activities in the first 6 months of the calendar year, you are entitled to a refund of 50% of the fee paid for that year. Be sure to apply for this refund via our contact form or at stop@unisono.be.
Are you unable to provide us with proof? Then we will only terminate your licence on 31 December of the current calendar year and the invoice for the current year will still be due in full.